Refund Policy

Every character has free chapters, so you can judge whether the content suits you without paying. Please try before buying, because most of the situations below are not refundable.

Diamonds are a virtual item, delivered immediately on purchase. Unspent diamonds can be refunded for a given order if you ask within 14 days of that purchase and none of the diamonds from it have been used.

Spent diamonds are not refundable, including those used to unlock chapters, images or other content. Digital content is delivered the moment it is unlocked.

An unlock counts as delivered and is not refundable. If a technical fault on our side stops you reaching something you paid for, contact us: we will restore access, or return the diamonds if we cannot.

Memberships renew automatically. Cancelling does not by itself produce a refund — you keep access for the rest of the period you paid for.

If you ask within 14 days of a billing period starting and have not used member-only benefits in that period, we can refund that period. Periods where benefits were used are not refundable.

Diamonds granted as a membership benefit that have already been spent are deducted from the refund or recorded as an account balance owed.

We cannot refund in-app purchases directly. Those transactions are handled by the platform:

• Apple: go to reportaproblem.apple.com, or use Subscriptions in your device settings
• Google Play: request a refund from your order history in the Play Store

The platform's own policy applies. If a platform refunds you, the corresponding diamonds and benefits are withdrawn from your account.

Where local law gives you a statutory right to withdraw from a digital content purchase, this policy does not reduce it. Note that under most such laws the right ends once you agree to immediate delivery and begin using the content.

For a duplicate charge, an incorrect amount, or content you paid for but did not receive, contact us with the order reference and time. Once verified we will refund or re-deliver. The time limits above do not apply to these cases.

Virtual items and content bought on an account restricted or terminated for breaching the Terms of Service are not refunded.

Email support@txyc.top with your registered address, the order reference and the reason. We will reply within a reasonable period. Refunds go back to the original payment method.